Questions, answered.

The homes are on and around The Canyon Club, a gated lakefront community at 122 Shoreline in Spicewood, Texas, on the north shore of Lake Travis. It's about 45 minutes west of downtown Austin. Gate codes and directions are sent before you arrive.

Check-in is after 4:00 pm and check-out is before 10:00 am, Central Time. If you need an earlier arrival or a later departure, ask and we'll do our best.

It depends on the home. Aura sleeps 10, Vista Landing and Canyon House sleep 12, and Creek Hollow sleeps 14. Occupancy limits are part of the rental agreement.

Yes. Aura's walls were printed on site by ICON, the Austin company that delivered the first permitted 3D-printed home in the United States. A robotic printer laid the walls in thin layers of a concrete-based material, which gives them their ribbed texture and curves. ICON's standard wall system has been tested to withstand winds of 250 mph.

Dogs are welcome at Aura, up to two per stay, and must be leashed or inside at all times. Pet rules vary by home, so tell us about your dog when you request dates.

No. Events and parties aren't permitted. For a wedding, retreat or celebration, contact us first and we'll tell you what's possible.

The person booking must be at least 25 and staying in the home. Children of all ages are welcome.

Private chefs for in-home dinners, car service and airport transfers, daily housekeeping, groceries stocked before you arrive, spa and wellness treatments, private winery tours, and boat and jet ski rentals on Lake Travis. Ask when you book so we can plan ahead.

Yes. Every home has Wi-Fi and free parking.

Send your dates through the request form. We'll confirm availability and your total within one business day, then send a secure link to book.

Booking direct means no third-party guest service fees, and you deal with the same team from your first message to check-out.

A 50% deposit is charged when you book, and the balance is charged automatically 30 days before arrival, or 60 days before for stays that include peak dates.

Cancel 30 or more days before check-in for a full refund, or 7 to 29 days before for a 50% refund. Cancellations within 7 days of check-in are non-refundable. Peak dates and stays of 28 nights or more have different terms. The full policy is on the booking policies page.

For direct bookings, a refundable hold is placed on your card the day before check-in. It isn't a charge, and it's released within 48 hours of check-out once the home has been inspected.